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Refund & Returns Policy

We want you to love your Aries Footwear purchase. If something isn't quite right, we're here to make the return or exchange process simple and hassle-free.

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Returns

Returns are accepted within 14 days of receiving your order. Items must be unused, in their original condition, and returned with the original shoe box and packaging.

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Exchanges

Need another size or color? We'll gladly exchange your item based on product availability. If unavailable, you may choose another item and pay any price difference if applicable.

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Refunds

After receiving and inspecting your returned item, approved refunds are processed to your original payment method within 5–10 business days.

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Non-Returnable Items

  • Clearance & Final Sale items
  • Gift Cards
  • Used or damaged products
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Damaged Orders

If your order arrives damaged or incorrect, please contact us within 48 hours with your order number and product photos. We'll resolve the issue as quickly as possible.

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Return Shipping

If the return is due to our mistake or a manufacturing defect, we'll cover the shipping cost. Otherwise, return shipping charges may apply.